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Your Friendly FAQ Guide

Got Questions? We’ve Got Answers!

Product Info

What are the benefits of No Cramp Sweet Tea?

Our No-Cramp Sweet Tea (Original Blend) helps relax and soothe the body during stressful times such as menstruation days by calming the nerves, supporting the genito-urinary system, reducing the intensity of the uteral cramps, and infusing strength and energy to the pelvic area.

What brewing methods do you recommend?

For best results, we recommend pouring hot boiling water on one or two bags in a tea pot or a ceramic mug with a lid, steep for five minutes, and sip to enjoy while still hot. Its effect is enhanced by drinking it at the hottest temperature pleasing to one’s mouth.

How should I store my tea?

Dry herbs need a cool, dark and dry environment for storage. Humidity and direct light and heat damage the sensitive compounds latent in herbs. Commonly, one can use a cool, dark, and dry cupboard or pantry.

Replacements and Returns

I would like to start a refund/exchange process. What do I do?

If our products do not meet your standards, simply let us know within 30 days of your purchase, please reach out to us at info@motherschai.com or call us at (888)999-2499 and we will either refund the purchase price of that product or replace it with the same product. Shipping not included.

My product was damaged. What do I do?

Please inspect your order upon reception and contact us immediately at info@motherschai.com or call us at (888)999-2499, if the item is defective or damaged. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution in order to evaluate the issue and make it right.

Shipping

I haven’t received my package yet. What do I do?

We are so sorry about that. We understand how important it is to receive your products on time and would love to make it right! Please reach out to us at info@motherschai.com or call us at (888)999-2499, and provide us with your order number, so we can better assist you!

Why has my shipping fee changed?

If there was a mistake with your shipping fee, please reach out to us at info@motherschai.com or call us at (888)999-2499, so we can better assist you!